🟢 Beta spots open. Only 3 clinics accepted this month at discounted rate
For Medspas & Aesthetic Clinics

Stop Losing Patients to Slow Follow-Up

Every inquiry that waits hours for a reply is a booking your competitor just won. We build the system that responds instantly so you never lose another patient to slow follow-up.

G
Glow Aesthetic Clinic Active now
Today · 11:52 PM
Hi! Interested in laser treatment. How much and can I book next week?
11:52
Hi Sarah! 👋 Thanks for reaching out to Glow Clinic. Our laser treatments start from $280. What days work best for you?
11:52
Wow that was fast! Thursday works 😊
11:53
10 Dayssystem live and running
24 / 7instant replies
0 hrsof your time to maintain
5automation workflows
Sound familiar?

The Bookings Your Clinic Is
Losing Every Day

Your clinic is working hard. The problem is that the leads coming in are slipping through the cracks before anyone can catch them.

💬

Inquiries left on read

A patient messages at 9pm asking about a treatment. Your staff sees it at 9am. She booked somewhere else at midnight. You never knew the lead existed.

🗓️

No-shows draining your schedule

Empty appointment slots that go unfilled because nobody sent a reminder. No confirmation follow-up. The slot disappears without any way to recover it.

🔕

Cold leads sitting untouched

Dozens of people messaged your clinic last month and never booked. Nobody followed up. They are still in your inbox, waiting, and slowly forgetting you.

👻

Past patients who disappeared

Patients who visited 3, 6, 12 months ago go quiet. You don't reach out, so they book elsewhere. They never left your clinic, nobody invited them back.

Hi, is next Tuesday available? 11:59
Booked! See you Thursday 😊 11:59
How much for Botox? 11:59
Your slot is confirmed! 11:59
Can I reschedule? 11:59
Sure! Here are the open slots 👇 11:59
Just saw your message. Booking now! 11:59

Every unanswered message is a booking lost to a faster response. We make sure your clinic responds first.

Hi, is next Tuesday available? 11:59
Booked! See you Thursday 😊 11:59
How much for Botox? 11:59

Every unanswered message is a booking lost to a faster response. We make sure your clinic responds first.

Your slot is confirmed! 11:59
Just saw your message. Booking now! 11:59
Sure! Here are the open slots 👇 11:59
Before vs After

One Inquiry.
Two Very Different Outcomes.

The difference between a booked appointment and a lost patient usually comes down to one thing: how fast you respond.

Without Automation
G
Glow Aesthetic Cliniclast seen yesterday
Yesterday · 10:23 PM
Hi, interested in Botox consultation. Is next week available?
10:23 PM
No reply for 11 hours
Today · 9:17 AM
Hi! Sorry for the late reply, yes we have slots available
9:17 AM
It's ok, I already booked somewhere else 😅
9:19 AM
With RielWorks Automation
G
Glow Aesthetic Clinic● online
Yesterday · 10:23 PM
Hi, interested in Botox consultation. Is next week available?
10:23 PM
Hi! 👋 Yes, we have slots available next week for Botox consultations. To help us prepare for you , is this your first time or have you had Botox before?
10:23 PM
First time! A bit nervous 😬
10:25 PM
That is totally normal! Our doctor will walk you through everything. Here is the booking link for next week 👇 📅 book.glowclinic.com/botox
10:25 PM

One System That Handles Every Stage of the Patient Journey

We build and manage a done-for-you automation system that handles every touchpoint automatically, across email, text, or web chat. No tech knowledge needed on your end.

Step 01

New inquiry comes in

Whether it arrives at 2pm or 2am, an instant reply goes out within seconds, acknowledging the patient and moving them toward booking.

Step 02

Appointment confirmed automatically

A 3-touch reminder sequence fires before every appointment. Patients confirm or reschedule without staff chasing anyone.

Step 03

Cold leads followed up without fail

Anyone who inquired but never booked gets a gentle follow-up over the next few days. No lead goes cold without being nudged back.

Step 04

Past patients invited back

Patients inactive for 60 to 90 days get a warm, personalized message inviting them back. No need to remember, the system sends it automatically.

Step 05

Everything visible in one dashboard

Every lead, every conversation, every stage visible in one place. Nothing is invisible and nothing is left to chance.

S
Serenity Aesthetics● Automated
Appointment Reminder
Hi Jane! 👋 Just a reminder that your skin rejuvenation appointment at Serenity Aesthetics is tomorrow at 2:30 PM. Reply YES to confirm or RESCHEDULE to pick a new time 😊
10:00 AM
YES! See you tomorrow 🙌
10:04 AM
Reminder · 1 Hour Before
Hi Jane! Your appointment is in 1 hour. See you at 2:30 PM. Please arrive 5 minutes early 🌟
1:30 PM
On my way! 🚗
1:44 PM
What's included

Five Workflows. One System.
Here Is Exactly How Each One Works.

Every workflow is built and tested before it goes live. Here is what each one does and what it looks like from a patient's point of view.

01 Instant Lead Response
G
Glow Aesthetic Clinic● online
Today · 11:47 PM
Hi! I saw your ad. How much is a hydrafacial and can I book for Saturday?
11:47 PM
Hi Michelle! 👋 Our HydraFacial starts from $180. We do have Saturday slots! Is this your first visit with us?
11:47 PM
First time! So excited 😊
11:49 PM
Amazing! First-timers love it. Here is the booking link 👇
📅 book.glowclinic.com/hydrafacial
11:49 PM

Messaged at 11:47pm. Booked by 11:50pm. Zero staff involved.

Every new inquiry gets a personalized reply within seconds, any hour of the day, on email, text, or web chat. Even when your clinic is closed.

Win bookings your competitors lose overnight

02 🗓️ Appointment Reminder Sequence
S
Serenity Aesthetics● Automated
Reminder · 24 Hours Before
Hi Jane! 👋 Your laser treatment at Serenity Aesthetics is tomorrow at 2:30 PM. Reply YES to confirm or RESCHEDULE to pick a new time 😊
10:00 AM
YES! See you tomorrow 🙌
10:04 AM
Reminder · 1 Hour Before
Your appointment is in 1 hour! See you at 2:30 PM. Please arrive 5 minutes early 🌟
1:30 PM
On my way! 🚗
1:44 PM

Patient confirmed and showed up. Staff sent zero messages.

A 3-message reminder sent 24 hours before, morning of, and 1 hour before every appointment. Patients confirm or reschedule on their own, with zero staff effort required.

Fewer no-shows from the first week

03 🔄 Missed Lead Follow-Up
R
Radiance Skin Clinic● online
3 Days Ago
Hi, how much is a skin consultation?
2:15 PM
Hi! Skin consultations start from $60 and are redeemable against any treatment. Would you like to book this week?
2:15 PM
No reply · 3 days passed
Follow-Up · Day 3
Hi! 👋 We noticed you have not booked yet. Our schedule just opened up. Would you like to grab a slot?
10:00 AM
Yes please! Thursday works for me 😊
10:22 AM

Lead went cold for 3 days. Automatic follow-up brought her back.

Patients who inquired but never booked receive a gentle, pre-approved follow-up sequence over the next few days. Friendly, not pushy, fully automatic.

Convert leads you would otherwise never hear from again

04 💎 Past Patient Reactivation
L
Lumiere Aesthetic Studio● online
Reactivation · 90 Days Since Last Visit
Hi Clara! 💛 It has been a while since your last visit. We have open slots this week. Would you like to book?
10:00 AM
Omg I have been meaning to come back! Yes please 🙏
10:14 AM
So glad! Here are the available slots 👇
📅 book.lumiere.com/returning
10:14 AM
Booked! See you Friday 🥰
10:17 AM

Patient had not visited in 90 days. One message brought her back.

Patients who have not visited in 60 to 90 days receive a warm, pre-approved message inviting them back. Turn your existing contact list into repeat bookings without spending on new ads.

Bookings from patients already in your list

05 🎓 Video Walkthrough & Written Guide
G
Glow Aesthetic ClinicActive now
Today · 10:00 AM
System Walkthrough · 4:12

A full recorded walkthrough of your automation system, plus a written reference guide your staff can go back to anytime.

You and your staff understand exactly what's running.

Every setup comes with a full recorded walkthrough and a written reference guide, so your team never feels lost or has to guess how something works.

Your staff never has to guess how it works

Also Included in Every Setup
All Message Sequences Tested Before Going LiveEvery automated message reviewed and tested before reaching a real patient
Full CRM & Pipeline SetupEvery lead and appointment tracked and organized automatically
Monthly Management, Monitoring and ReportingWe watch it, improve it, and keep it running every month
Ongoing Support IncludedQuestions, tweaks, and changes to your workflows are included
How it connects

One Patient Journey. Fully Automated.

From the first inquiry to the next booking, mapped step by step. Hover any step for detail.

How we work

What to Expect After You Book a Call

📋

We learn your clinic, then build

A short onboarding call to understand your clinic, followed by 10 business days of building and testing every workflow end to end before anything touches a real patient.

🎓

We walk you through everything

A full recorded walkthrough of what we built and a written guide so you and your staff understand every workflow. Then we switch it on.

📊

We manage it every month

Monthly monitoring, optimization, reporting, and ongoing support. Questions, tweaks, and changes are all included. Your system improves over time without you asking.

Common questions

Frequently Asked Questions

Do I need to know anything about tech to use this?

Not really. We handle all the technical setup. The one thing we do together is connect your clinic's messaging channels, about 15 minutes, and we walk you through it. After that, you never touch the tech again.

How long until it's live?

Built, tested, and delivered within 10 business days from the start of onboarding.

Is there a long-term contract?

No. Beta clients start with just 1 month. After that it's month to month.

What if something breaks after launch?

We fix it. That's what your monthly retainer covers, not something you have to raise a ticket for.

Ready to Stop Losing Patients to Slow Follow-Up?

Book a free 30-minute strategy call. We'll walk through your clinic's current follow-up process, identify where inquiries are slipping through, and show you what your automation system will look like.

Book Your Free Strategy Call